Lessons From Century Club Companies: Managing for Long-Term Success
A common trait of all these trusted advisor relationships is that the advisor places a higher value on maintaining and preserving the relationship itself than on the outcomes of the current transaction, financial and otherwise.
Charles H. Green • The Trusted Advisor: 20th Anniversary Edition
Wilke’s secret to success? A culture of operational excellence—built on lean manufacturing, statistical process control, the theory of constraints, and purpose-built software.‡ Lean manufacturing, of course, came from the Toyota Way, the fusion of Deming’s and Japan’s “East meets West” ideas and practices. Statistical process control, too, comes st
... See moreJohn Willis • Deming's Journey to Profound Knowledge: How Deming Helped Win a War, Altered the Face of Industry, and Holds the Key to Our Future
Collins and Porras discussed in Built to Last.3 In fact, their twelve myth-shattering findings provide a good roadmap for any entrepreneur who is trying to build a business that can
Edward Hess • Grow to Greatness: Smart Growth for Entrepreneurial Businesses
• We will continue to focus relentlessly on our customers.• We will continue to make investment decisions in light of long-term market leadership considerations rather than short-term profitability considerations or short-term Wall Street reactions. • We will continue to measure our programs and the effectiveness of our investments analytically, to... See more