EQ is a measure of our ability to discern the difference between our own emotional states and those of others, as well as our capacity to take responsibility for those emotional states.

Becoming a trusted advisor at the pinnacle level requires an integration of content expertise with organizational and interpersonal skills. Trust doesn’t just “happen” with the passage of time. Typically it requires a form of personal courage—the will and the skills to raise difficult issues, to communicate empathy and understanding, and the abilit

RULER curriculum, in when he teaches people a set of emotional skills: how to Recognize, Understand, Label, Express, and Regulate their emotions.