
It Doesn't Have to Be Crazy at Work

The 37signals Guide to Internal Communication
The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video? Verbal? Written? Via email? In Basecamp? How do we keep everyone in the loop without everyone getting tangled in everyone else’s business? It’s all in here.
Rules of thumb, and general philosophy
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What I Wish Someone Had Told Me
- Optimism, obsession, self-belief, raw horsepower and personal connections are how things get started.
- Cohesive teams, the right combination of calmness and urgency, and unreasonable commitment are how things get finished. Long-term orientation is in short supply; try not to worry about what people think in the short t
blog.samaltman.com • What I Wish Someone Had Told Me
101 design rules
Musings, ramblings, and principles that I’ve shared with my team and randomly on Twitter. Reminding yourself of the principles that ground you is simply a good practice. Here are mine.
Design is hope made visible.
You can live your life as the result of history and what came before, or you can live your life as the cau
Tactical ways to reduce unnecessary chaos
If you’re an individual contributor, you can reduce unnecessary chaos by communicating effectively, which might mean regular updates to team members regarding progress. Resist the urge to hide in a hole if your work starts to slip. Ask for help so that others are not caught off guard when they find out your... See more
If you’re an individual contributor, you can reduce unnecessary chaos by communicating effectively, which might mean regular updates to team members regarding progress. Resist the urge to hide in a hole if your work starts to slip. Ask for help so that others are not caught off guard when they find out your... See more