In conversation: The CEO moment

Being empowered means having one-on-one communications with important stakeholders and making sure they feel heard. Only then do you announce a solution.

Communicate directly with employees;

Instead, ask employees about their goals and targets for the year. Ask what business challenges they are experiencing. Find out if performance in certain areas is reducing outcomes.

CEOs don’t hire People to fill jobs. CEOs recruit talent to grow the company. They understand that there is an inverse relationship between the control exerted by an executive and the proper functioning of a team. Control stifles creativity; creativity leads to growth and performance.