I like people who apologize
raekatz.substack.com
I like people who apologize
A proper apology
consists of conveying the 3 Rs:
regret (genuine empathy with the other)
responsibility (not blaming someone else)
and remedy (your willingness to fix it).
I’m still not very good at it, but I know time really is zero-sum, and it’s the one thing that no one’s making more of. I don’t have special go-to language. I try to tell people the truth, and people are surprisingly understanding. I might say something like “I really wish that I could, but I’m really trying to focus on [XYZ project] right now, and
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