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How To Win Friends and Influence People
Any fool can criticize, condemn and complain—and most fools do. But it takes character and self-control to be understanding and forgiving.
Dale Carnegie • How To Win Friends and Influence People
has no gift for it, and is doing it all wrong, and you have destroyed almost every incentive to try to improve.
Dale Carnegie • How To Win Friends and Influence People
B. F. Skinner, the world-famous psychologist, proved through his experiments that an animal rewarded for good behavior will learn much more rapidly and retain what it learns far more effectively than an animal punished for bad behavior. Later studies have shown that the same applies to humans. By criticizing, we do not make lasting changes and ofte... See more
Dale Carnegie • How To Win Friends and Influence People
Instead of condemning people, let’s try to understand them. Let’s try to figure out why they do what they do. That’s a lot more profitable and intriguing than criticism; and it breeds sympathy, tolerance and kindness. “To know all is to forgive all.”
Dale Carnegie • How To Win Friends and Influence People
When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity.
Dale Carnegie • How To Win Friends and Influence People
Thurston had a genuine interest in people. He told me that many magicians would look at the audience and say to themselves, “Well, there is a bunch of suckers out there, a bunch of hicks; I’ll fool them all right.” But Thurston’s method was totally different. He told me that every time he went on stage he said to himself: “I am grateful because the... See more
Dale Carnegie • How To Win Friends and Influence People
So if you aspire to be a good conversationalist, be an attentive listener. To be interesting, be interested. Ask questions that other persons will enjoy answering. Encourage them to talk about themselves and their accomplishments.
Dale Carnegie • How To Win Friends and Influence People
“The way to get things done,” says Schwab, “is to stimulate competition. I do not mean in a sordid, money-getting way, but in the desire to excel.”