How to Win Friends and Influence People

When we are right, let’s try to win people gently and tactfully to our way of thinking, and when we are wrong—and that will be surprisingly often, if we are honest with ourselves—let’s admit our mistakes quickly and with enthusiasm.

In a Nutshell: Be a Leader A leader’s job often includes changing your people’s attitudes and behavior. Some suggestions to accomplish this: 1. Begin with praise and honest appreciation. 2. Call attention to people’s mistakes indirectly. 3. Talk about your own mistakes before criticizing the other person. 4. Ask questions instead of giving direct o

PRINCIPLE 1 Become genuinely interested in other people.

So the only way on earth to influence other people is to talk about what they want and show them how to get it.