How to Win Friends and Influence People

Give honest and sincere appreciation.

Any fool can criticize, condemn and complain—and most fools do.

Whenever you go out-of-doors, draw the chin in, carry the crown of the head high, and fill the lungs to the utmost; drink in the sunshine; greet your friends with a smile, and put soul into every handclasp.

when we excel them, they—or at least some of them—will feel inferior and envious.

Let the other person save face.

many people who go insane find in insanity a feeling of importance that they were unable to achieve in the world of reality.

Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.”

Say about yourself all the derogatory things you know the other person is thinking or wants to say or intends to say—and say them before that person has a chance to say them.

All of us, be we workers in a factory, clerks in an office or even a king upon his throne—all of us like people who admire us.