
Saved by Jennifer Baez and
How Psychological Safety Actually Works
Saved by Jennifer Baez and
In order to maximize positive outcomes, everyone, especially those in senior roles who have a disproportionate impact on organizational culture, need to (1) be more leader and less commander, (2) foster psychological safety, and (3) leverage the fact that product development and organizational change is emergent, not deterministic. There is a need
... See moreFeeling safe allows children to work at the top of their emerging executive functions. (Think of those things successful executives need to do to run businesses: stay focused, meet challenges, have self-discipline, and flexibly adapt to changing circumstances.)
Psychological safety means, in Edmondson’s words, “no one will be punished or humiliated for errors, questions, or requests for help, in the service of reaching ambitious performance goals.”
Safety and Change People can’t embrace change unless they feel safe. Change is essential to all success in project work (and in most other worthwhile endeavors). A lack of safety makes people risk-averse. Avoiding risks is fatal, since it causes you to miss out on the associated benefit as well. People can be made to feel unsafe by direct threats,
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