How Cigna Saves Millions by Having Its Doctors Reject Claims Without Reading Them
Patrick Ruckerpropublica.org
How Cigna Saves Millions by Having Its Doctors Reject Claims Without Reading Them
A Canadian and US study found that, on average, doctors interrupt patients within twenty-three seconds from the time a patient begins explaining his or her symptoms.10 The same study found that during 25 percent of visits, doctors don’t even ask patients what is bothering them. Another study that recorded thirty-four physicians during more than 300
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However, the organization’s electronic medical record (EMR) system, while being well suited to capturing transaction data, had limited capabilities to export data for analysis. Each attempt to do so involved large amounts of time, money, and frustration.
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Prevent providers from ordering a lot of services because the government determines which services will be covered and at what rates.
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