
How CEOs Can Navigate the Emotional Labor of Leadership

It is the ability to recognize your emotions, feel them, and move forward unobstructed—the difference between being caught in the storm and becoming the sky that holds it. Surveys show that this kind of emotional intelligence is already the number-one criteria for managers when considering a team member for a promotion or salary increase.
Joe Hudson • Knowledge Work Is Dying—Here’s What Comes Next
To be competitive in this job market and to hold on to, let alone advance within, whatever job we might manage to land, we will need to adapt, in some way and to some degree, to the workplace-feeling rules and affective expectations that are increasingly being imposed up and down the labor hierarchy. Whether that means an employee will be required ... See more
Down with Love: Feminist Critique and the New Ideologies of Work
Emotional labor is the opposite of the industrial economy’s task-based, measured output. Even if we don’t dig ditches, the offer for a certain kind of work was: Process this pile of papers and we don’t care whether you like (or pretend to like) your job. The labor is the easily measured stuff.
But AI and mechanization have turned this sort of task w... See more
But AI and mechanization have turned this sort of task w... See more
Emotional labor and its consequences
As CEO, I have the most context of anyone at the company, so all uncertainty is fully contextualized for me. An associate-level team member may have 10% of the context I do. Even if you communicate diligently and transparently, variables like fundraising climates, board member dynamics, program prioritization, how decisions are made, personal prefe... See more