Hardly Working

You might be working on a client report at the same time that you’re gathering testimonials for the company website and organizing an office party, all the while updating a conflict of interest statement that human resources just emailed you about. In this setting, there’s no clear single output to track.

In a setting where activity provides a proxy for productivity, the introduction of tools like email (and, later, Slack) that make it possible to visibly signal your busyness with minimal effort inevitably led to more and more of the average knowledge worker’s day being dedicated to talking about work, as fast and frantically as possible, through in

It seems like the benefits of technology have created the ability to stack more into our day and onto our schedules than we have the capacity to handle while maintaining a level of quality which makes the things worth doing. . . . I think that’s where the burnout really hurts—when you want to care about something but you’re removed from the capacit

Have you ever spent hours churning through email and attending meetings only to realize at the end of the day that you failed to make time for…

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