Hard to Work With.

With everyone taking for granted that their own view is right, and readily assuming that others’ opposition is self-interested, progress quickly grinds to a halt. Decisions are delayed, and when finally made they are often imposed without buy-in from those who have to implement them. Relationships sour. Eventually people give up in frustration, and

Imagine a somewhat difficult conversation with one of your existing clients. You’re uncomfortable with the direction they want to pursue, particularly since you know they’ll be holding you partly responsible for the results.