Begin by Asking the Thinking-Strategically Questions • What skills, attitudes, and behaviors of people are required to deliver great performance? • What positions give me the maximum leverage to infuse these skills, attitudes, and behaviors throughout the organization?

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Successful and sustainable growth requires the right kind of leadership, the right environment (culture), and the right processes. Growth needs the right environment inside the company as well as the right external environment, which involves customers, suppliers, and competitors. Second, growth also requires more processes and controls.

Significant Organizations Create an Impact They earn more money. Attract better employees. Change more lives. Raise more donations. Offer better work environments. And the only thing you need to create that impact is to give up merely doing your job and start leading instead. More isn’t the point. Better is.