Good To Great And The Social Sectors: A Monograph to Accompany Good to Great
Any great social enterprise—whether it be a great company, a great university, a great religious institution, or a great nation—exemplifies a duality of continuity and change. On the one hand, it is guided by a set of core values and fundamental purpose that change little over time, while on the other hand, it stimulates progress—change, improvemen
... See moreDavid Packard • The HP Way: How Bill Hewlett and I Built Our Company (Collins Business Essentials)
14 Points for Management as presented on the Deming Institute website:7 1. Create constancy of purpose toward improvement of product and service, with the aim to become competitive and to stay in business, and to provide jobs. 2. Adopt the new philosophy. We are in a new economic age. Western management must awaken to the challenge, must learn thei
... See moreJohn Willis • Deming's Journey to Profound Knowledge: How Deming Helped Win a War, Altered the Face of Industry, and Holds the Key to Our Future
Reflecting on more than a quarter century of rigorous research into what makes great companies tick, I’ve come to see “first who” as the one principle above all others that you must not get wrong. First in importance, above every other activity, is the imperative to get the right people on the bus.