
Saved by Tom Critchlow
Good dashboard, bad dashboard — Andrew Bartholomew
Saved by Tom Critchlow
In reality, to keep pace with real change in the business environment, you can keep 30 to 50 percent of the metrics on your dashboard for a year or more.
The most straightforward problem with a clever decorative idea is that the basic data may not be solid. The visualization then simply hides that fact—the shimmering icing over a moldering statistical cake.
Often dashboards are 28-tab Excel files or 34-slide PowerPoint decks. In either format, you track too many metrics and rarely segment and highlight performance, which makes it impossible for others to distill a cogent meaning from what happened and take action.