The big problem with “founders” who build a feature that a market leader will inevitably get to—and I use quotes here for a reason—is that they lack vision. The act of selecting a feature as their life’s work, as opposed to a full-blown product or a mission, disqualifies them from being a true founder.

We never went down to Sand Hill Road [in Silicon Valley, where several VC offices are located]. Never. The VCs always came to us. With some perspective now, I see that it was a pretty unusual experience.