Framing
I have spent long hours defending the possibility that attempting to solve a problem by going at it directly is only occasionally effective. I usually receive lost looks of bewilderment and a plea for a map, a method, and a technique. But, so often we make more of a mess than we ever imagined possible by seeking direct solutions. The problems we se
... See moreNora Bateson • Small Arcs of Larger Circles: Framing through other patterns
Finding the best path to your desired outcome is what researchers call an “ill-structured problem”—also commonly called a “wicked problem.” Ill-structured problems are defined by having many solutions. There are no right or wrong answers, only better or worse ones. Much of the work when tackling an ill-structured problem is framing the problem itse
... See moreTeresa Torres • Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value
Much of the work when tackling an ill-structured problem is framing the problem itself.5 How we frame a problem has a big impact on how we might solve it.
Teresa Torres • Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value
In business, the challenge is usually dealing with change and competition. The first step toward effective strategy is diagnosing the specific structure of the challenge rather than simply naming performance goals.