
Foundry

Clingstone’s gaze turned inward, and more gently she said, “It never occurs to people that maybe I’d like to be the reckless one. The disrupter! As the years have passed, I have discovered in myself this . . . energy. Is it anger? A touch of spite? I’m not sure.” She looked back toward the restaurant. The beans on their strings were rippling on a b
... See moreRobin Sloan • Sourdough
“Mr. Constant,” he said, “right now you’re as easy for the Bureau of Internal Revenue to watch as a man on a street corner selling apples and pears. But just imagine how hard you would be to watch if you had a whole office building jammed to the rafters with industrial bureaucrats—men who lose things and use the wrong forms and create new forms and
... See moreKurt Vonnegut • The Sirens of Titan
- Customer Obsession. Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers. 2. Ownership. Leaders are owners. They think long term and don’t sacrifice long-term value for short-term results. They act on behalf of the entire c
Colin Bryar • Working Backwards: Insights, Stories, and Secrets from Inside Amazon
ON EXPECTATIONS AND…
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