
Flashtags

A tradeoff occurs every time you get feedback. You become slightly more mainstream, slightly more aligned with the zeitgeist. You become marginally more of an exploiter than an explorer , standing on the shoulders of the giants who conceived the paradigm you’re striving to build upon. This is very effective when you want to align your work with oth... See more
Leber • The Feedback Tradeoff
The 37signals Guide to Internal Communication
The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video? Verbal? Written? Via email? In Basecamp? How do we keep everyone in the loop without everyone getting tangled in everyone else’s business? It’s all in here.
Rules of thumb, and general philosophy
B... See more

Psychologist Adam Grant on how to elicit feedback:
“When people hesitate to give honest feedback on an idea, draft, or performance, I ask for a 0-10 score.
No one ever says 10. Then I ask how I can get closer to a 10.
It motivates them to start coaching me – and motivates me to be coachable. I want to learn how to close the gap.”
“When people hesitate to give honest feedback on an idea, draft, or performance, I ask for a 0-10 score.
No one ever says 10. Then I ask how I can get closer to a 10.
It motivates them to start coaching me – and motivates me to be coachable. I want to learn how to close the gap.”