Exploring the problem space: a guide to building the right solution

Think of traditional organizations in which business analysts, developers, testers, and operations staff operate in separate functional teams. These teams are dependent on each other at a very low level. Even though they may be working toward the same goal, they will inevitably have different priorities. They will also have different processes and

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Questions for readers: What happens at your organization when a substantial amount of effort has been invested in an idea that turns out to provide little value to users or the organization, or even to make things worse? Have the expected customer outcomes for the features you are working on been quantified? Do you have a way to measure the actual

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