Everything Is Negotiable
Getting to Yes: Negotiating Agreement Without Giving In
Roger Fisher, William L. Ury, Bruce Patton
amazon.com
You have to find ways to make sure that the wage paid to you is a bargain. You have to find out what most needs doing, and you have to do it. You have to know when you have made a mistake, and you must bring it to the attention of your boss or supervisor . . . oops! I mean, your customer.