Emotional Design: Why We Love (or Hate) Everyday Things

Two of the most important characteristics of good design are discoverability and understanding.

the easiest thing to do in a product is add a feature. People new to design tend to see the world of product as a set of features to build more than an experience to balance, and they rush to add things until they paint themselves in a corner with an encumbered experience that lacks a cohesive purpose. Balancing and integrating takes a lot more eff... See more