
Design for How People Learn (Voices That Matter)

Confidence and commitment to perform new skills on the job are built in part through a good training program that provides ample opportunity to practice, ask questions, and discuss expectations.
James D. Kirkpatrick • Kirkpatrick's Four Levels of Training Evaluation
It is also very important to get instructional design right because it will affect the outcome of the training. If we wanted to bake a beautiful birthday cake we wouldn’t start with rotten eggs, out-of-date flour and a bashed-up baking tin. The same is true of instructional design, so getting the basic principles right is essential.
Emma Weber • Turning Learning into Action: A Proven Methodology for Effective Transfer of Learning
The usefulness of the resulting information should be a key consideration when designing learning experiences.
James D. Kirkpatrick • Kirkpatrick's Four Levels of Training Evaluation
If the client or SME describes something that people should know, understand, or be aware of, don’t reject the statement, but don’t write it down, either. Instead, ask questions like, “If we watch someone do their job, how can we tell whether they understand X? What do they do or not do?” “If Clive understands X and Clara doesn’t, what do they do d
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