Danny Meyer: Hospitality and Humanity [The Knowledge Project Ep. #115] - Farnam Street

My appreciation of the power of hospitality and my desire to harness it have been the greatest contributors to whatever success my restaurants and businesses have had. I’ve learned how crucially important it is to put hospitality to work, first for the people who work for me and subsequently for all the other people and stakeholders who are in any ... See more

In the end, what’s most meaningful is creating positive, uplifting outcomes for human experiences and human relationships. Business, like life, is all about how you make people feel. It’s that simple, and it’s that hard.

During this final lap I’m paying close attention to the choices that I make. I’m trying to be very intentional. When I say that I’m aiming to create the fullest expression of the work, I don’t just mean the stories. I want to perfect the process too. How exactly am I using the time that each person gives me on the street? How are they impacted by t... See more