Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
Kerry Pattersonamazon.com
Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
In a difficult conversation your primary task is not to persuade, impress, trick, outwit, convert, or win over the other person. It is to express what you see and why you see it that way, how you feel, and maybe who you are. Self-knowledge and the belief that what you want to share is important will take you significantly further than eloquence and
... See moreRoger Fisher • Difficult Conversations: How to Discuss What Matters Most
Imago Dialogue introduces a radically new way of talking that makes all conversations safe. As you practice this essential exercise, you will create a safe environment in which you can begin to understand each other on a deeper level than ever before. The important thing to remember is that safety is the key. When you and your partner learn to crea
... See moreHelen LaKelly Hunt • Getting the Love You Want: A Guide for Couples: Third Edition
To encourage the free flow of meaning and help others leave silence or violence behind, explore their Paths to Action. Start with an attitude of curiosity and patience. This helps restore safety. Then, use four powerful listening skills to retrace the other person’s Path to Action to its origins. • Ask. Start by simply expressing interest in the ot
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