Conscious Coaching: The Art and Science of Building Buy-In

This question of how teams could meet happily day in and day out led me to the coaches. Leadership coaches, team coaches, personal coaches: “It’s all about relationships,” they explained. “If the people in the room can’t trust one another—if they’re anxious, worried, or angry, no amount of fancy facilitation will work. Building relationships matter

I had always thought my best sessions were the ones where I explained things clearly. It turned out my patients liked the ones where I was passionate about change. It mattered less to them what I said than what they sensed stirring in my soul. I stopped trying to emulate the detached, cerebral style of the shrinks I’d grown up with. Instead, I foun

Well-timed, skilful articulation of observations is the hallmark of the highly accomplished coach. Clumsy, ill-timed interventions can risk the safety, trust and confidence that are so vital to the working alliance.