Conflict Avoidance is Dishonesty

Roger Fisher Difficult Conversations: How to Discuss What Matters Most

Jim Collins BE 2.0 (Beyond Entrepreneurship 2.0): Turning Your Business into an Enduring Great Company

Buster Benson Why Are We Yelling?: The Art of Productive Disagreement

Rob Fitzpatrick The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you