Community leaders deserve better: An open letter about community software

I've always thought it would be interesting for someone to build blockchain and ownership tokens into the very structure of a community platform. It wouldn't be too complex - simply replacing the gamification engine (used to give people ranks and points based on quality and quantity of participation) with a tokenization engine. Everything else - fo... See more

Power members/top advocates

Knowledge hub – Community knowledge hubs can house any type of content that’s value-additive to members, including relevant resources, FAQ, top posts, PDFs and links. Given the chat-based nature of many community platforms, the “best-of” content is often drowned out by more recent posts. We believe such a knowledge hub should be baked into the prod... See more

A better, built-in application flow and onboarding experience – Application submission, review, and approval, as well as a better, more productized onboarding experience should be native to the platform to keep membership organized.

Probably the most popular by number of installations is the VBB open source software (Virtual Bulletin Board)

Member directory – Typically, Slack or Discord communities have an #Intros channel for members to introduce themselves. But these posts are ordered chronologically, and the volume of posts rapidly becomes overwhelming as communities grow. A turnkey directory product that aggregates and showcases member information and interests in a centralized pla... See more

Attendance/participation at events

Lapsed members or those who are at risk for churning

Engagement over time