The best intentional communities are built on trust: I can't think of a solid community I have been a part of where there wasn't an innate sense of trust. I can think of plenty of communities I have left where the trust between members and/or organizers has been irreparably broken. Once that trust is broken, there needs to be enough trust to discus... See more

Don’t approach interviewing as a process where you are trying to trick or trip up the other person. First, that is intrinsically a bad way to behave. Second, once the person realizes what you’re doing, they’ll stop trusting you and, in most cases, become guarded. That will make it harder for you to determine whether the person is a good match for y

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Trust has to be earned, and it’s mostly earned through firsthand observation over time, when people watch you under a variety of circumstances. Even when you have a track record at other companies, trust is doled out in small doses when you’re a new face.

The first hurdle is trust: Do they trust not only that the product works, but that your company will be around for many years to come, that you will maintain a high pace of development, that you won’t have security issues, that your customer service will truly help them when inevitable problems arise, and that you can scale as the customer’s n

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