Attention Required! | Cloudflare
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Attention Required! | Cloudflare
Watch What They Do, Not What They Say
Jeffrey Zaslow • The Last Lecture
Milgram’s experiment draws out this chapter’s final mistake: explaining behavior by focusing on people’s dispositions, rather than considering the situation. This is a restatement of the fundamental attribution error. The vital point is that the situation is generally much more powerful than most people—especially Westerners—acknowledge.
Michael J. Mauboussin • Think Twice: Harnessing the Power of Counterintuition
When someone acts in a surprising way, we can begin to understand by wondering what they might be afraid of.
When in doubt, look for the fear
One reason it is so prevalent is that it is simply easier to think about people than situations. Later studies found that the tendency to neglect the situation was worse when people were distracted by doing a second task at the same time as they made their judgments. In other words, you are more likely to be blind to other people’s situations when
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