When I asked about their views on content moderation, the founders said that, because readers opt in to newsletters—unlike Facebook, there’s no algorithm-based feed—they have relatively less responsibility to get involved

Content moderation at scale  is impossible to do well . Importantly, this is  not  an argument that we should throw up our hands and do nothing. Nor is it an argument that companies can’t do  better jobs  within their own content moderation efforts. But I do think there’s a huge problem in that many people — including ma

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If you rule out all dissent on the basis that it's hate speech and misinformation, you will detach entirely from reality.

In general, will Substack replicate the patterns of marginalization found across the media industry, or will it help people locked out of the dominant media sphere to flourish? To a large extent, the answer depends on whether or not Substack’s founders believe they’re in the publishing business. When we spoke, they were adamant that Substack is a p... See more