Agile Conversations: Transform Your Conversations, Transform Your Culture

change. Often organizations treat a Transformation (with a capital T) as a project with a start date and an end date, applying an old way of thinking to new ways of working. Imposing Agile is not agile, nor is treating it as a deterministic project. In addition, humans have an evolutionary bias to be averse to loss. Collectively, all of this can ge

Agile leaders need the courage to view issues from different perspectives, to gather data without undue prejudice, to formulate both/and rather than either/or resolutions. Too few organizations make it past what we have labeled “prescriptive agility,” which should be an oxymoron, but unfortunately isn’t. These organizations are as rigid about their

Communicate directly with employees;

That’s because the real problem lies not in implementing a new process, but in getting people to hold one another accountable to the process. And that requires Crucial Conversations skills.