ADKAR: A Model for Change in Business, Government and our Community
Are they going to be resistant to changing course? Habits • Are any of the required behaviors habits? • Are there existing habits that will need to be unlearned? Environment • What in the environment is preventing the learner from being successful? • What is needed to support them in being successful? Communication • Are the goals being clearly com
... See moreJulie Dirksen • Design for How People Learn (Voices That Matter)
The second model is based on what Nelson Repenning termed a capability trap , which describes how organizations fail to implement capabilities that have proved to create a positive effect.2 One of the main reasons behind this failure is a delay in the feedback loop between investing in a capability (such as perspective taking) and recognizing the r... See more
Per Hugander • Take a Skills-Based Approach to Culture Change
Archetype 4: Work Avoidance As we discussed in part I, in every organization people develop elaborate ways to prevent the discomfort that comes when the prospects of change generate intolerable levels of intensity.
Ronald A. Heifetz • The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
Expect that your team will find ways to avoid focusing on the adaptive challenge in doing their diagnosis as well as in taking action. Resistance to your intervention will have less to do with the merits of your idea and mostly to do with the fears of loss your idea generates.