
Action Learning for Managers

Now pick a key variable and start building the loop by asking what affects that variable. (“Our investment in training…
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Art Kleiner • The Fifth Discipline Fieldbook: Strategies for Building a Learning Organization
- What everyone else thinks about the challenge: What is happening? What’s the real challenge?
- What they themselves believe is possible — what futures can be created with this group?
- What does the group believe is possible?
- What are we willing to try? How much risk are we willing to endure?
- How committed is the group to the chall
Daniel Stillman • Team Work is Team Learning — Daniel Stillman
People who lead adaptive change most successfully have a diagnostic mind-set about themselves as well as about the situation. That is, they are continually striving to understand what is going on inside, how they are changing over time, and how they as a system interact with their organization as a system.
Ronald A. Heifetz • The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
Though Shell, BP, Hanover, and Harley-Davidson took very different approaches to developing capacity to work with mental models, their work involved developing skills in two broad categories: skills of reflection and skills of inquiry. Skills of reflection concern slowing down our own thinking processes so that we can become more aware of how we fo
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