A Rant Against Maximization
medium.com
Saved by Andrew Tam and
A Rant Against Maximization
Saved by Andrew Tam and
A few months later, Feirstein and Moran made a significant discovery: almost all of their customers did business with them only once. They had a transactional business yet they were trying to make it so much more than that. So they stopped trying to make their service “better than similar offers,” and instead settled with good. Given that most peop
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