“Rethinking Users” authors Michael Youngblood and Ben Chesluk alongside illustrator Nadeem Haidary redefine “users” to design for an ecosystem.

Can your organization adapt fast enough? This is a fundamental question today, for every organization, every enterprise. But it’s not enough to have agile delivery teams or continuous delivery: To be “fast enough,” your enterprise must have a responsive technology platform, an experimental and learning culture, and an executive team dedicated to fi

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The Systemic Design Framework is an evolution of Design Council’s design frameworks, starting with the globally renowned Double Diamond, and more recently the Framework for Innovation. It is our way of synthesising how we see people on our own programmes, and through research with other designers using design to address complex challenges. These ch... See more