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A Big Little Idea Called Legibility
Often, our first tactic for making change is information. To improve diets, we tell kids about the links between donuts, soda, obesity, and diabetes. To improve efficiency, we inform staff about new procedures or values. These educational interventions draw upon the power of authoritative information to change minds and behavior. While this tactic
... See morePeter Morville • Intertwingled: Information Changes Everything
The Illegible Margin: Profiting From the Gap Between the Map and the Territory
taylorpearson.metaylorpearson.me
All of these thinkers opposed bigness and prescribed a greater humility about one’s unavoidable ignorance. No one could fully understand all the facts of the dynamic market any more than one could weigh the true costs of introducing a vast new flow of traffic through neighborhoods like New York’s SoHo and West Village, which had developed organical
... See moreTim Wu • The Master Switch: The Rise and Fall of Information Empires (Vintage)
