429 Too Many Requests

Open-minded people are always more interested in listening than in speaking; they encourage others to voice their views.

Agreeableness is about seeking social harmony, not cognitive consensus. It’s possible to disagree without being disagreeable. Although I’m terrified of hurting other people’s feelings, when it comes to challenging their thoughts, I have no fear. In fact, when I argue with someone, it’s not a display of disrespect—it’s a sign of respect. It means I

Show up to every meeting 100 percent prepared. • Craft an opinion and deliver it with conviction (and data). • Stay open to others’ ideas, not just your own. • Let the best argument win, even if it isn’t yours (and often it isn’t). • Feel free to stand up and shout, but never make the argument personal. • Always listen—really listen—to minority vie