30 Essential Skills for the Qualitative Researcher
Qualitative Interviews and Case Studies
Julie Dirksen • Design for How People Learn (Voices That Matter)
The expert has a point of view (or perspective). The expert is concise. The expert is believable. The expert can answer follow-up questions without choking. The expert seems confident. The expert holds many principles subject to later modification. The expert—in a work setting—believes the “how” is just as important as the “what.”
David C. Baker, Emily Mills, • Secret Tradecraft of Elite Advisors: Covert Techniques for a Remarkable Practice
correctness, sufficiency, timeliness, conciseness, clarity, currency, and precision.