22Capstone: Making History, Building the Future Together
Tactic 1 – Effective communications Tactic 2 – Executive sponsorship Tactic 3 – Coaching by managers and supervisors Tactic 4 – Ready access to business information
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
The Future 100: 2.0.20
intelligence.wundermanthompson.com
3. Scale up As a product gains traction, the question becomes, "How do we grow?". This introduces a new focus: maximizing key growth metrics. For example, in the case of a ride-sharing app, increasing the number of rides taken might be a task.
Jesse Weaver • Human-Centered Design Dies at Launch
Wikipedia is a human centered endeavor that invites participation on a massive scale. It usurps top-down authority, empower individuals, and harnesses previously untapped labor of individuals previously isolated in separate social networks, but brought together by the Internet.