1001 Solution-Focused Questions: Handbook for Solution-Focused Interviewing (A Norton Professional Book)
Fredrike Banninkamazon.com
1001 Solution-Focused Questions: Handbook for Solution-Focused Interviewing (A Norton Professional Book)
1. Crossing the threshold 2. Restating objectives 3. Kick-off question 4. Accept the awkwardness 5. The tipping point 6. Reflection and projection 7. The soft close