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Incentive Architecture before Information Architecture - Abby Covert, Information Architect
Abby Covertabbycovert.com

Coordination Headwind - How Organizations Are Like Slime Molds
komoroske.comoverall gap or transition that is required for different areas in the organization.
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
guide change management activities
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
the results you are seeking depend on getting people to stop doing things the old way and getting them to start doing things a new way. And since people have a personal connection with how they work, there is just no way to do that impersonally.
Susan Bridges • Managing Transitions (25th anniversary edition): Making the Most of Change
Project to Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow Framework
amazon.com