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The desk clerk, whose name-plate identified him as G. O. Horner, was a thin, elderly man with protuberant eyes that gave him an expression of intense interest and curiosity. The expression was false. After thirty years in the business, people meant no more to him than individual bees do to a beekeeper. Their differences were lost in a welter of sta
... See moreMargaret Millar • Beast in View
The work is essential to keep collections in good shape. Caldwell-Stone of the library association said tha... See more
Removing Books From Libraries Often Takes Debate. But There’s a Quieter Way.
The standard of performance is set by the poorest performer, not the best. People look to the leader for clues and a model of great performance. The leader sets the standard for performance by what he/she will and won't accept.
James A. Belasco • Flight of the Buffalo: Soaring to Excellence, Learning to Let Employees Lead
it is a Broadway tradition that, at the end of each week, Actors tip their Dressers (the Wardrobe Crew who help Actors make their costume changes). The current standard is $10 per week, for an Ensemble member’s main Dresser.