Sublime

Slack’s importance is inversely tethered to the rate at which functional workflows within companies become legible and systematized. Both at an operational level, and long term at the meta-strategic level.

Slack serves three functions:

By that, he means that as more software like Figma, GitHub, Jam, and Salesforce allows people to communicate and collaborate directly within the app they’re using to get work done, Slack is a mere backup plan. If a designer and a PM can chat within Figma or a PM and an engineer can collaborate on the website within Jam, Slack becomes the place wher... See more

Slack is the 911 for whatever isn’t possible natively in a company’s productivity apps. And though it’s improving, there are still many structural cracks. Slack is current best solution for filling these cracks. But it doesn’t fix the cracks themselves, improved processes and productivity apps are needed for that.