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Intellectual capability

Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community

. Neuroscience experiments by my lab show that when people intentionally build social ties at work, their performance improves. A Google study similarly found that managers who “express interest in and concern for team members’ success and personal well-being” outperform others in the quality and quantity of their work.

Paul J. Zak • The Neuroscience of Trust

‘I think every society needs particular individuals to do its dirty work for it,’ he continues. ‘Someone who isn’t afraid to make tough decisions. Ask uncomfortable questions. Put themselves on the line. And a lot of the time those individuals, by the very nature of the work that they’re tasked to do, aren’t necessarily going to be the kind of peop

Kevin Dutton • The Wisdom of Psychopaths

There are these people that are powerful mediators to other people. And if you can identify who those people are and how they’re operating, you’ve just identified sort of one of the root causes of problems, or just one of sort of the root players in this system. And identifying those mediators is sort of really key.

Farnam Street • Luke Burgis: The Power of Mimetic Desire [The Knowledge Project Ep. #138]

The point here is that the more good or harm that any expert can cause, the more specialized their positioning.

David C. Baker • The Business of Expertise: How Entrepreneurial Experts Convert Insight to Impact + Wealth

peer recognition

John Doerr • Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs

In the words of one biographer, “To speak with him was to be seduced by an inverse charisma, a sense of being listened to with such intensity that you had to be your most honest, sharpest, and best self.”

Adam Grant • Think Again: The Power of Knowing What You Don't Know

Great Groups need to know that the person at the top will fight like a tiger for them. It was one of the things that the PARC group admired most about Bob Taylor. Interestingly, Tom West fought hard for his Eagle group at Data General but chose not to tell them, reasoning that it would only distract them from the project. As a result, some of his t