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A well-known principle of human behavior says that when we ask someone to do us a favor we will be more successful if we provide a reason. People simply like to have reasons for what they do.
Robert B. Cialdini PhD • Influence: The Psychology of Persuasion (Collins Business Essentials)
Robert B. Cialdini • Influence, New and Expanded: The Psychology of Persuasion
When you tell people what most people would do, their brain says, “I’m most people, so perhaps that is what I should do too.”
Phil M Jones • Exactly What to Say: The Magic Words for Influence and Impact
Our best evidence of what people truly feel and believe comes less from their words than from their deeds. Observers trying to decide what a man is like look closely at his actions. What the Chinese have discovered is that the man himself uses this same evidence to decide what he is like. His behavior tells him about himself; it is a primary source
... See moreRobert B. Cialdini PhD • Influence: The Psychology of Persuasion (Collins Business Essentials)
It teaches us that our best option when dealing with other people we cannot trust entirely is to reciprocate their choices. Seeing as we can rarely place full trust in anyone, especially if they stand to gain by screwing us over, we lean toward tit for tat. In general, we view this as fair and just.
Shane Parrish • The Great Mental Models Volume 2: Physics, Chemistry and Biology
The best way to change a belief is to get someone to commit to something very small.
Weinschenk Susan • 100 Things Every Designer Needs to Know About People (Voices That Matter)
Put people in a wary state of mind via that opener, and, driven by a desire for safety, a popularity-based appeal will soar, whereas a distinctiveness-based appeal will sink. But use it to put people in an amorous state of mind, and, driven by a consequent desire to stand out, the reverse will occur.
Robert B. Cialdini • Pre-Suasion: A Revolutionary Way to Influence and Persuade
The first misconception is that it is possible to avoid influencing people’s choices.