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The Outsiders: Eight Unconventional CEOs and Their Radically Rational Blueprint for Success
amazon.com
Deep Roots, Hard Looks, and Change — Permanent Equity: Investing in Companies that Care What Happens Next
Emily Holdmanpermanentequity.com
“Remove barriers that rob the hourly worker of his right to pride of workmanship. The responsibility of supervisors must be changed from sheer numbers to quality. Remove barriers that rob people in management and in engineering of their right to pride of workmanship. This means, inter alia, abolishment of the annual or merit rating and of managemen
... See moreJohn Willis • Deming's Journey to Profound Knowledge: How Deming Helped Win a War, Altered the Face of Industry, and Holds the Key to Our Future
Soon, non-operating people like computer programmers would be trained as conductors. Managers would learn how to drive trains. This would not only give the company flexibility, but office workers would learn what it was like on the front lines of actually operating a railroad.