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When he landed in Japan decades later, he, more than any of the other Americans there, immediately grasped how crucial the special arrangement between Japanese companies and their employees was and why it led to superior quality. This line of thinking would become what I believe is the striking difference between the System of Profound Knowledge an

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John Willis • Deming's Journey to Profound Knowledge: How Deming Helped Win a War, Altered the Face of Industry, and Holds the Key to Our Future

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sumiko sato

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Erik Knutzen

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Mitch Anthony

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Shiho Yokoyama

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Kintsugi

Alex Wittenberg • 1 card

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Riko Ishibashi

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Bob Freudenheim

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issey

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