Sublime

Watch for clever stories. Victim, Villain, and Helpless Stories sit at the top of the list.

The person knows how to unbundle, choose, and simplify the issues involved.

First, opinions vary.

We’re making this up as we go along because few of us have seen real-life models of effective communication skills.

Stories Create Feelings

You walk away skeptical.

skilled people find a way to get all relevant information (from themselves and others) out into the open.

Path to Action

create a culture of intellectual and emotional honesty,